EULA for YWL for Contractors

END USER LICENSE AGREEMENT AND TERMS OF USE

Effective Date: May 22, 2026

Last Updated: May 22, 2026

This End User License Agreement and Terms of Use ("Agreement") is a legal agreement between you and YWL Data LLC ("YWL Data," "we," "us," or "our") that governs your access to and use of the YWL for Contractors software, including our mobile applications, websites, hosted web platform, and related services, features, content, updates, and support offerings (collectively, the "Services").

By downloading, installing, accessing, or using the Services, you agree to be bound by this Agreement. If you do not agree to this Agreement, do not download, install, access, or use the Services.

1. Eligibility and Authority

You must be at least 18 years old and legally able to enter into this Agreement.

If you are using the Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement. In that case, "you" and "your" refer to both you and that entity.

2. Description of the Services

YWL for Contractors is a contractor business management platform designed to help users manage operational, administrative, and customer-related workflows. Depending on your subscription level, the Services may include tools for customer management, job tracking, estimates, invoicing, scheduling, notes, internal communications, payments, reporting, and related business functions.

The Services may be offered through one or more of the following:

• a web-based dashboard or browser-accessible platform;
• a mobile application for supported devices; and
• related online, technical, and customer support services.

We may add, change, suspend, or remove features from time to time.

3. License Grant

Subject to your compliance with this Agreement and payment of any applicable fees, YWL Data grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes.

This license does not transfer any ownership rights to you.

Additional Apple App Store License Terms

If you access the iOS version of the Services through Apple's App Store, the license granted to you is limited to a non-transferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the applicable Usage Rules, including access and use by other accounts associated with you via Family Sharing, volume purchasing, or Legacy Contacts where applicable.

4. Account Registration and Security

To use certain features, you may need to create an account.

You agree to:

• provide accurate, current, and complete information;
• keep your account information updated;
• maintain the confidentiality of your login credentials;
• not share login credentials with unauthorized persons; and
• notify us promptly of any unauthorized use of your account or any security breach.

You are responsible for all activities that occur under your account and under any authorized sub-accounts or user accounts created under your subscription.

5. Subscription Plans, Billing, and Access Limits

Certain Services may require a paid subscription.

By purchasing a subscription, you agree to pay all applicable fees, taxes, and charges associated with your selected plan. Your access level, number of authorized users, feature availability, storage limits, and related entitlements may depend on the subscription plan you selected.

If your subscription payment fails, expires, is canceled, or becomes delinquent, we may suspend or terminate access to some or all of the Services.

If you purchase access through a third-party platform, app marketplace, reseller, payment processor, or application store, your purchase may also be subject to that third party's terms and conditions.

Any free trial, promotional access, or introductory offer may be modified or discontinued at our discretion.

6. Business Data and User Content

The Services may allow you to create, upload, store, transmit, manage, or otherwise process business records, operational data, customer information, notes, attachments, images, messages, invoices, estimates, schedules, and other content or materials ("User Content").

You retain any rights you may have in your User Content, subject to the rights you grant to us under this Agreement.

You grant YWL Data a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit, display, and use your User Content solely as necessary to provide, maintain, secure, improve, and support the Services, enforce this Agreement, comply with law, and protect our rights and users.

You are solely responsible for your User Content and represent and warrant that:

• you own it or have all rights necessary to submit and use it through the Services;
• your use of the Services and your User Content do not violate any law, regulation, privacy right, contractual obligation, or third-party right; and
• you have obtained any required permissions, notices, or consents relating to any personal data or other information you provide through the Services.

7. Restrictions on Use

You may not, and may not permit any third party to:

• copy, reproduce, republish, distribute, or resell the Services except as expressly permitted by us in writing;
• modify, adapt, translate, reverse engineer, decompile, disassemble, or attempt to derive the source code, object code, underlying ideas, algorithms, or structure of the Services, except to the extent such restriction is prohibited by applicable law;
• use the Services for unlawful, fraudulent, deceptive, harmful, or abusive purposes;
• interfere with or disrupt the integrity, performance, or security of the Services;
• attempt to gain unauthorized access to the Services, accounts, systems, or networks;
• use automated means, scraping, bots, or similar methods to access the Services except as expressly authorized by us;
• remove, alter, or obscure proprietary notices, trademarks, or legal notices;
• use the Services to store or transmit malicious code, spam, or infringing material; or
• use the Services beyond the scope of your subscription, including by exceeding paid user-account limits or sharing access outside your organization.

8. Third-Party Services and Integrations

The Services may rely on, interoperate with, or include links or integrations with third-party services, platforms, software development kits, APIs, and processors, including, where applicable, payment processors such as Stripe and service providers such as Google services.

Your use of third-party services may be subject to the separate terms and privacy policies of those third parties. YWL Data does not control and is not responsible for third-party services, except as required by applicable law.

We may change, suspend, or discontinue integrations with third-party services at any time.

9. Updates, Modifications, and Availability

We may provide updates, bug fixes, patches, enhancements, or modifications to the Services from time to time. You agree that we may deploy such updates automatically where permitted.

We do not guarantee that any feature or portion of the Services will always be available, uninterrupted, timely, secure, or error-free.

We may modify, suspend, or discontinue the Services or any feature at any time, with or without notice, to the extent permitted by law.

10. Support and Maintenance

YWL Data, and not Apple or any other app marketplace provider, is solely responsible for providing maintenance, support, and other assistance for the Services, if any, as required under this Agreement or applicable law.

To request support, contact us at:

Email: Austyns@ywldata.com
Hours: 8:00 AM - 5:00 PM CT

11. Privacy

Your use of the Services is also subject to our Privacy Policy, which is incorporated into this Agreement by reference. Please review it carefully.

12. Intellectual Property

The Services, including all software, code, text, graphics, interfaces, workflows, designs, logos, trademarks, service marks, and other content provided by YWL Data, are owned by YWL Data or its licensors and are protected by intellectual property and other applicable laws.

Except for the limited license expressly granted in this Agreement, YWL Data and its licensors reserve all rights, title, and interest in and to the Services.

13. Feedback

If you provide feedback, suggestions, enhancement ideas, feature requests, or recommendations relating to the Services ("Feedback"), you grant YWL Data a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, disclose, reproduce, modify, distribute, and exploit that Feedback for any lawful purpose without restriction or compensation to you.

14. Term and Termination

This Agreement begins when you first access or use the Services and continues until terminated.

We may suspend or terminate your access to the Services, with or without notice, if:

• you violate this Agreement;
• you fail to pay applicable fees;
• your use of the Services creates legal, security, operational, or reputational risk;
• we are required to do so by law; or
• we discontinue the applicable Services.

You may stop using the Services at any time. If you have a paid subscription, cancellation of billing does not automatically erase stored data unless stated in our Privacy Policy or applicable deletion process.

Upon termination:

• your license to use the Services ends immediately;
• you must stop using the Services; and
• we may disable or delete access to some or all associated data, subject to our Privacy Policy, legal obligations, and retention practices.

15. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

YWL DATA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

Apple-Specific Warranty Acknowledgment

If you obtained the iOS version of the Services through Apple's App Store, then in the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, paid for the Licensed Application.

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be YWL Data's sole responsibility.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YWL DATA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF YWL DATA FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO YWL DATA FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
• ONE HUNDRED U.S. DOLLARS (US $100.00).

Some jurisdictions do not allow certain warranty disclaimers or limitations of liability, so some of the above may not apply to you.

17. Product Claims

You acknowledge that YWL Data, and not Apple, Google, or any other app marketplace provider, is responsible for addressing any claims by you or any third party relating to the Services or your possession and use of the Services, including:

• product liability claims;
• claims that the Services fail to conform to legal or regulatory requirements; and
• claims arising under consumer protection, privacy, or similar laws.

18. Intellectual Property Claims

You acknowledge that, in the event of any third-party claim that the Services or your possession and use of the Services infringe that third party's intellectual property rights, YWL Data, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim, to the extent required by this Agreement and applicable law.

19. Legal Compliance and Export

You represent and warrant that:

• you are not located in a country or region subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country; and
• you are not listed on any U.S. government list of prohibited or restricted parties.

You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Services, including export control, sanctions, privacy, and data-protection laws.

20. Apple Third-Party Beneficiary

If you use the iOS version of the Services, you acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple will have the right, and will be deemed to have accepted the right, to enforce this Agreement against you as a third-party beneficiary.

21. Governing Law and Venue

This Agreement is governed by the laws of the State of Ohio, without regard to conflict of laws principles, except to the extent superseded by applicable federal law.

Any dispute arising out of or relating to this Agreement or the Services shall be brought exclusively in the state or federal courts located in Franklin County, Ohio, and you consent to the personal jurisdiction and venue of those courts.

If applicable law in your jurisdiction gives you the right to bring claims in another forum, nothing in this section limits rights that cannot lawfully be waived.

22. Changes to This Agreement

We may update this Agreement from time to time. If we make material changes, we may provide notice by posting the updated Agreement, updating the "Last Updated" date above, sending an email, or using other reasonable means.

Your continued use of the Services after the effective date of the updated Agreement constitutes your acceptance of the revised Agreement, to the extent permitted by law.

23. Entire Agreement

This Agreement, together with our Privacy Policy and any additional terms expressly incorporated by reference, constitutes the entire agreement between you and YWL Data regarding the Services and supersedes all prior or contemporaneous understandings, communications, and agreements relating to the subject matter of this Agreement.

24. Severability and Waiver

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

No failure or delay by YWL Data in exercising any right or remedy under this Agreement will operate as a waiver of that right or remedy.

25. Contact Information

If you have questions about this Agreement, please contact:

YWL Data LLC
Email: Austyns@ywldata.com
Privacy Contact: Austyns@ywldata.com
Mailing Address: 356 Grandlin Park Dr, Blacklick, Ohio 43004

BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS AGREEMENT.